Returns & Exchanges
At On3 Performance, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, we offer a 30-day window for returns and exchanges on all unworn items with tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Package Your Items
Securely pack your items in their original packaging, ensuring all original tags and labels remain attached to the garments.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return package.
- 4.Drop Off and Track
Leave your package at any authorized carrier drop-off location and keep your tracking receipt until your refund or exchange is processed.