Frequently Asked Questions
Everything you need to know about your On3 Performance shopping experience.
How long does shipping typically take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location but generally take 7-14 business days.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges are free of charge, while returns for a refund may be subject to a small processing fee.
How do I know which size will fit me best?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit or sizing down for a compression-style performance fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
Are On3 Performance garments squat-proof and sweat-wicking?
Yes, our performance wear is engineered with high-density, four-way stretch fabrics to ensure they are 100% squat-proof and utilize moisture-wicking technology to keep you dry during intense workouts.
How should I care for my performance apparel?
To maintain the integrity of the technical fabrics, we recommend machine washing in cold water with like colors and hanging to dry. Avoid using fabric softeners or bleach.